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Proboxinggears

Returns Policy

At Pro Boxing Gears, we stand behind the quality and durability of every piece of gear we offer. We’re committed to ensuring that every customer is satisfied with their purchase. If for any reason your item doesn’t meet your expectations, our returns policy is designed to make the process straightforward and hassle-free.

Eligibility for Returns

We accept returns on most items within 30 days of purchase, provided they are unused, unworn, and in their original condition with all tags and packaging intact. Our return policy is crafted to give you peace of mind, knowing that if something doesn’t work out, you have a fair window to make a return.

Return Process

  1. Contact Us – To initiate a return, please reach out to our customer support team at [email protected] with your order number and reason for return. Our team will provide you with further instructions and a return authorization.
  2. Prepare Your Item – Place the item back in its original packaging, including any tags, manuals, or accessories. Please ensure the item is securely packaged to prevent damage in transit.
  3. Ship the Item – After receiving return instructions, you can ship the item back to us using your preferred carrier. We recommend choosing a trackable shipping option to ensure that your return arrives safely.

Refunds

Once we receive your returned item and verify its condition, we will process your refund. Refunds are typically issued within 5-7 business days after we have completed the inspection. You’ll receive an email confirmation once your refund has been processed. Refunds will be credited to your original payment method.

Return Shipping Costs

If the return is due to a defect or an error on our part, we’ll cover the return shipping cost. Otherwise, return shipping fees are the responsibility of the customer. For exchanges, please reach out to us, and we’ll work with you to facilitate the swap so you can get the right gear.

Exchanges

We’re happy to accommodate exchanges if you need a different size or product. Please contact us at [email protected] so we can assist with setting up the exchange and help you get the perfect gear for your needs.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including mouthguards, wraps, and some protective gear, unless there is a defect. Please reach out if you’re unsure about the eligibility of a specific item.

Thank you for choosing Pro Boxing Gears. Your satisfaction is at the core of everything we do, and we’re here to ensure you have a seamless experience with every purchase. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you stay focused on your training, confident that you’ve made the right choice with Pro Boxing Gears.